The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
It currently takes 2-3 business days to make your scroll box. It is then mailed with first class 3-5 day shipping. If you need your scroll box sooner, there are expedited shipping options available at checkout!
In order to protect our creative work, we do not provide a full list of quotes that are included in the scroll boxes. However, we provide several examples in the item listing description and photos, and hope that our excellent reviews will help you with your decision!
We have many different options to personalize your scroll box!
The inside of the chest lid can be customized with a personal message for free. You can include the details in the "Note from Buyer" section at checkout.
You can also choose to personalize the messages on the scrolls themselves. For example, including memories from children in a Mother's Day box or for a best friend who is moving away. Look for the "Custom Upgrade" listing in the "Custom" section of our shop! You can personalize just a few scrolls or all of them!
We can also include photos on the scrolls with quotes underneath them! This is a great option for birthdays and anniversaries and the custom upgrade listing can be found in the "Custom" section of our shop!
If your scroll box is shipping directly to the recipient, we are happy to include a free gift message that will be printed on decorative paper and placed outside of the wrapped scroll box!
Please include the gift message details in the "Note from Buyer" section at checkout.
All of our scroll boxes arrive gift-wrapped!
If the scroll box is being shipped directly to the buyer, then a receipt is included in the package.
If the scroll box is being shipped directly to the gift recipient, then no receipt will be included in the package. We are happy to include a gift message at no additional charge!
Yes! If you see a scroll box theme you love but wished it came in a different box or with a different paper color, please send us a message. We are always creating custom scroll boxes!
After I lost one of my identical twin girls in June of 2012, I found that many people just didn't know what to say to me, so often times they said nothing at all or maybe something that was even a little hurtful, like, "You can always have another baby".
I started collecting comforting quotes to help me through my grief.
The Baby Loss Scroll Box is a collection of those quotes - many of the quotes come from prominent people who have lost babies.
With this gift, you will be saying, "I will always remember your baby. I might not have the right words, but I am thinking of you."
There is incredible comfort and healing that can come when our friends and loved ones remember our babies with us - they are always in our hearts!